Refund Policy

SoniTV subscriptions are digital services that are activated immediately after payment.

Not eligible for refund

• Plans that have been successfully activated and used.
• Change of mind after purchase.

Eligible for refund

• Your account was charged but the subscription was not activated.
• You were charged more than once for the same purchase.

How to request

Contact support within 7 days of payment with your registered mobile number and transaction ID. Approved refunds are returned to the original payment method, usually within 5–7 working days.